Ottawa–Montreal Trudeau Service

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Air France Specialist Program

Module 1	Introduction	-
Unit 1	International Airline
Unit 2	Renowned Services
Unit 3	Extensive Network in France & Worldwide
Unit 4	Our North American Joint Venture: Air France, KLM, Delta and Alitalia
Unit 5	Exam#1
Module 2	Air France in Canada	-
Unit 1	Three International Gateways
Unit 2	Codeshare Operations with WestJet: two airlines, one partnership, a world of benefits
Unit 3	Ottawa–Montreal Trudeau Service
Unit 4	Canadian Lounges
Unit 5	Access Conditions to Lounges
Unit 6	SkyPriority
Unit 7	Exam#2
Module 3	Air France Seat Classes	-
Unit 1	Seat Classes
Unit 2	Air France Intercontinental Business Class
Unit 3	Air France Premium Economy Class
Unit 4	Air France Economy Class
Unit 5	Best & Beyond
Unit 6	Exam#3
Module 4	The Charles de Gaulle Hub	-
Unit 1	The Charles de Gaulle Hub
Unit 2	Air France Lounges at CDG
Unit 3	Getting to Paris: Le Bus Direct
Unit 4	Exam#4
Module 5	Flying Blue–Frequent Flyer Program & Air France Apps	-
Unit 1	Flying Blue
Unit 2	Air France Apps and Mobile
Unit 3	Air France Connect
Unit 4	Exam#5
Module 6	Air France for Travel Agents	-
Unit 1	For All Travel Agents