Introduction / Experience

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VIA Rail Specialist Program

Module 1	Welcome to VIA Rail’s Specialist Program	-
Unit 1	Welcome to VIA Rail Canada's Specialist Program
Unit 2	Introduction to VIA Rail and Course Overview
Unit 3	Why VIA Rail?
Unit 4	Network
Unit 5	Trains
Unit 6	Exam 1
Module 2	Module 2 – Ontario and Quebec - The Corridor	-
Unit 1	Routes
Unit 2	Trains
Unit 3	Classes of Service
Unit 4	Key Selling Features
Unit 5	Exam#2
Module 3	Module 3 – The Great Western Way – The Canadian	-
Unit 1	Introduction / Experience
Unit 2	Route and Destinations
Unit 3	On Board Features
Unit 4	Classes of Service and Accommodation
Unit 5	Key Selling Features
Unit 6	Exam#3
Module 4	The Maritime Way	-
Unit 1	Introduction / Experience
Unit 2	Routes and Destinations
Unit 3	On Board Features
Unit 4	Key Selling Features
Unit 5	Exam#4
Module 5	Module 5 – Regional Routes – The Adventure Routes	-
Unit 1	Introduction / Experience
Unit 2	Routes and Destinations
Unit 3	Exam#5
Module 6	FAQ, Takeaways and Selling Tips	-
Unit 1	FAQ, Takeaways and Selling Tips
Unit 2	Thank you for taking this course!